Communication with Polish authorities [e-Doręczenia]

As of December 10, 2023, local government units, selected public entities, and municipal budgetary institutions in Poland are mandated to join the national e-Delivery program. This initiative signals a significant step towards digitalization, streamlining communication with government bodies.

Compliance Deadlines for Businesses:

• Companies registered in the National Court Register (KRS) must comply by March 10, 2024.

• Companies registered in the Central Register and Information on Economic Activity (CEIDG) have until June 30, 2026, to meet the requirement.

• Entrepreneurs initiating business activities after December 31, 2023, are obligated to comply starting January 1, 2024.

Inclusion of Private Individuals:

As of now, the obligation to create a special contact box does not extend to private individuals. However, possessing such a box undeniably facilitates communication with all government offices, municipalities, self-government organizations, and budgetary institutions.

Creating Your e-Delivery Box:

For businesses: Submit your application for an e-Delivery box

For citizens: Access your e-Delivery box

Log in to your established e-Delivery box

Observations on the Ministerstwo Cyfryzacji's Solution:

During our tests of the Ministry of Digitization's solution, we noted that logging in with a qualified electronic signature required only a single entry of the SMS code, simplifying the process. In contrast, logging in with an ePUAP profile using a username and password necessitated multiple entries of the code when using the web application.

Verification Process:

Our experience highlighted the system's initial focus on confirming the correctness of the email inbox, a prudent step in ensuring security and accuracy in communication.

In conclusion,

the implementation of the e-Delivery program is a crucial step in modernizing communication channels between businesses, individuals, and government entities. As the deadlines approach, it is imperative for all concerned parties to initiate the necessary steps for compliance. The provided links offer valuable resources to guide users through the process of setting up their e-Delivery boxes, facilitating a seamless transition into this new era of digital communication.